Incorrect order or missing items: Contact us at Theresa@laposta-de-mesilla.com about incorrect orders or missing items. Include your order number, name, address, and email, so we may locate your original order. We will work with you to correct your order ASAP!
Damaged shipment: If a product arrives damaged, broken, or spoiled, contact immediately at Theresa@laposta-de-mesilla.com with a description and photograph of the damage. Photos of outer container, inner packaging, and product are recommended to help us assess the situation. We will work with you to replace the damaged products.
Returns: We do not accept returns for undamaged or unwanted products.